Terms & Conditions

Welcome to Arish Jewelers. By accessing or using our website and services, you agree to the following Terms & Conditions (“Terms”). Please review them carefully before making any purchases or using our services.

1. Acceptance of Terms

By accessing the Arish Jewelers website or purchasing our products, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, you should not use our website or services.

2. Products and Services

Arish Jewelers specializes in the design and sale of traditional Kumaoni and Garhwali jewelry. All products are subject to availability, and we reserve the right to discontinue any item at any time without notice.

3. Order Process

To place an order, you must:

• Provide accurate and complete contact and payment information.
• Acknowledge that placing an order does not guarantee acceptance by Arish Jewelers. We reserve the right to cancel or refuse any order due to availability, errors in pricing, or other reasons.

4. Pricing and Payment

• All prices listed on our website are in [Currency] and are subject to change without notice.
• Payment must be made in full at the time of purchase using one of the accepted payment methods (credit card, debit card, UPI, etc.).
• In the event of an incorrect price due to a typographical or system error, we reserve the right to cancel the order and refund the amount paid.

5. Shipping and Delivery

• We offer shipping to various locations, and delivery times may vary depending on your location and the availability of the products.
• Shipping costs and delivery timelines will be displayed at checkout. Any additional customs fees, taxes, or duties that may apply for international orders are the responsibility of the customer.
• We strive to dispatch orders promptly, but Arish Jewelers is not responsible for delays caused by shipping carriers, weather, or other factors beyond our control.

6. Return & Exchange Policy

• Due to the bespoke and handcrafted nature of our jewelry, all sales are final, and we do not offer returns or refunds.
• Exchanges may be accepted within [X] days of delivery for items that are defective or damaged upon arrival. To initiate an exchange, please contact our customer service team with proof of the defect or damage.
• Items must be unused, in their original packaging, and accompanied by the receipt for the exchange to be processed.

7. Product Descriptions and Accuracy

We strive to provide accurate descriptions and images of our products. However, the colors and appearance of products may vary slightly due to lighting, photography, or screen settings. We cannot guarantee that your monitor’s display of any color will be accurate.

8. Customization and Special Orders

• Arish Jewelers offers customized jewelry services. Custom orders are subject to specific terms, including longer production and delivery times.
• Custom orders are non-refundable, and once the design and production process has begun, changes cannot be made. Please ensure all details are correct before confirming your custom order.

9. Intellectual Property

All content on the Arish Jewelers website, including product designs, images, logos, and text, is the intellectual property of Arish Jewelers or our licensors. You may not use, reproduce, or distribute any content from our website without our prior written permission.

10. Privacy Policy

Your use of our services is subject to our Privacy Policy, which governs how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.

11. Limitation of Liability

To the fullest extent permitted by law, Arish Jewelers shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products, website, or services. This includes, but is not limited to, loss of profits, data, or business opportunities.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of [Insert Region/Country]. Any disputes arising out of or relating to these Terms or the services provided by Arish Jewelers will be subject to the exclusive jurisdiction of the courts in [Insert Region/Country].

13. Changes to Terms

Arish Jewelers reserves the right to modify or update these Terms & Conditions at any time without prior notice. Changes will be posted on our website, and continued use of our services following any changes signifies your acceptance of the updated Terms.

14. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us from our contact page